Make sure the microphone and cable are firmly connected to the appropriate ports.<\/p><\/div>\n
You can <\/span>unplug and plug the connections to ensure everything goes to the correct port and fits<\/b>. <\/span>Ensure you reconnect the mic, as it is usually the primary culprit<\/b>. Push it into the headset earcup to fit correctly, and do not leave any section of the plug out of the headset port. <\/span><\/p>\nAlso, <\/span>check the ports and plugs to ensure they are clean, dry, and in good condition<\/b>. If dirt or moisture is on any headset element, you will likely face issues like the mic not working. A damaged or worn-out cable\/port will also present such issues as the mic not working.<\/span><\/p>\nYou can <\/span>connect it to a different device to determine whether the headset or your device is the problem<\/b>. <\/span><\/p>\nTry connecting your Corsair headset to a different device to determine whether the headset or your device is causing the mic issue.<\/p><\/div>\n
Those using splitters should ensure the correct cable goes into the audio input and output ports. <\/span><\/p>\nWhen using splitters, make sure the plugs are connected to appropriate ports for mic and headphone audio.<\/p><\/div>\n
Also, check for an icon on both ends of the 3.5mm audio cable because some cables have the headphone icon on the end that should be connected to your headset, i.e., the 3.5mm cable for the HS70 Bluetooth headset. <\/span><\/p>\nConfirm that the Mic Is Not on Mute<\/b><\/h3>\n
Another primary cause for the mic not working is that <\/span>it could be muted<\/b>. Corsair headsets have a <\/span>mute button<\/b> on the headsets or mics that can be used to mute the mic quickly. <\/span><\/p>\nIt is difficult to tell if the mic is muted, especially if it does not have an LED on the mic like the H60 Pro Surround. The mic LED usually lights red to show the mic is mute. <\/span><\/p>\nYou can find the mute button just below the volume adjusting knob on the Corsair HS60, HS45, HS70, and HS35<\/b>. Short pressing this button mutes or unmutes the mic; therefore, press it and test whether your mic is picking up the audio. <\/span><\/p>\nMake sure the mic is not muted.<\/p><\/div>\n
The <\/span>HS80 RGB Wireless, HS80 Max, and HS80 RGB USB headsets are unmuted by adjusting the boom mic so the mic is in front of your mouth<\/b>. Placing the boom vertically upwards mutes the mic. <\/span><\/p>\nThe HS80 RGB USB headset has a mute button on the left earcup above the volume control.<\/span><\/p>\nSome 3.5mm cables also have <\/span>in-line controls with a mute button<\/b>, so be on the lookout for that. The button is usually labeled with a mic icon crossed out to show that switching the button to this position will mute the mic.<\/span><\/p>\nChange the Port Connecting the Headsets to Your Device<\/b><\/h3>\n
Another problem is that the <\/span>port connecting the headset to your device may be incompatible with the headset<\/b>. <\/span>Not all USB ports on your device might have the same qualities, so you should switch ports<\/b>.<\/span><\/p>\nIf using a USB Corsair headset, try switching USB ports.<\/p><\/div>\n
Also, the current port could be damaged, and changing to a different one can solve your problem. <\/span><\/p>\nAlso, interchange the audio in and audio out cables when using a splitter, especially if you do not understand which cable should go to which port. <\/span><\/p>\nRestart Your Devices<\/b><\/h3>\n
A restart will shut down all processes that are going on in your device and start them afresh<\/b>. This is essential if you suspect a firmware malfunction stops the mic from working. <\/span><\/p>\nTherefore, <\/span>restart your headsets by pressing the power button<\/b> or disconnecting them from the wireless connections. Also, remember to restart the device connecting to the headset. <\/span><\/p>\nRestart your PC and headset.<\/p><\/div>\n
Grant the Device Mic Access<\/b><\/h3>\n
Your device might also switch off mic access for all programs<\/b>. The mic privacy setting is supposed to enhance security, ensuring your apps are not secretly recording you.<\/span><\/p>\nTherefore, <\/span>ensure your headset has mic access by checking the privacy settings<\/b>. Below is how to grant mic access on Windows and macOS. <\/span><\/p>\nWindows<\/b><\/p>\n\n
\n- <\/i> Access the Windows settings by pressing the <\/span>Windows + I <\/b>keys<\/span>.<\/b><\/li>\n
- <\/i> Then click on <\/span>Privacy & security > Microphone<\/b>.<\/span><\/li>\n
- <\/i> Turn on the <\/span>Microphone access <\/b>and <\/span>Let apps access your microphone <\/b>features.<\/span><\/li>\n<\/ul>\n<\/div>\n
Give apps access to your microphone in Windows Privacy and Security Settings.<\/p><\/div>\n
\n
\n- <\/i> Then check that the app you want to use the mic with is granted mic access. <\/span><\/li>\n<\/ul>\n<\/div>\n
If the Corsair headset microphone is not working when using a particular app, ensure the app has mic access.<\/p><\/div>\n
macOS<\/b><\/p>\n\n
\n- <\/i> Select the <\/span>Apple menu, <\/b>then <\/span>System settings<\/b>.<\/span><\/li>\n
- <\/i> Go to <\/span>Privacy & Security <\/b>and select the microphone.<\/span><\/li>\n
- <\/i> Ensure the apps you intend to use can access the microphone.<\/span><\/li>\n<\/ul>\n<\/div>\n
Check your macOS Privacy and Security settings. Grant mic access permissions to all the apps you want to use.<\/p><\/div>\n
Use a Different Method to Connect to the Headset<\/b><\/h3>\n
Most of the Corsair headsets come with more than one connection method. <\/span>They support 3.5mm, USB, USB wireless, and Bluetooth connections<\/b>.<\/span><\/p>\nUse different connection methods to confirm if the problem is isolated to one connection method<\/b> or if it affects all of them. <\/span><\/p>\nThis measure will also help you determine if one of the ports on your device or headset is damaged. <\/span><\/p>\nSkip this step if you have a model like the HS35 that supports only one connection method.<\/span>
<\/div><\/div><\/span><\/p>\nYou should also <\/span>use a different audio adapter for the HS45 and the HS60<\/b> since some users have claimed that their mics started working after changing the headset adapters. <\/span><\/p>\nTry using your HS45\/HS60 without the USB audio adapter. <\/p><\/div>\n
Check the Audio Settings on Your Device<\/b><\/h3>\n
There are some audio settings on your device that you should adjust to ensure your device is set to use the Corsair microphone and not any other mic that is connected to your device. <\/span><\/p>\nThe settings are:<\/span><\/p>\nSet the Default Mic<\/b><\/h4>\n
Windows devices allow users to select which mic should be the default mic. <\/span>The device can switch between mics automatically, but that is not always the case<\/b>. <\/span><\/p>\n