. The color of the LED and the way it lights can help you determine why the XM3s are not powering on.<\/span><\/p>\nWhen the buds function as intended, they should blink blue when you take them out of the case. <\/span><\/p>\nIf you remove the buds from the case and realize the LEDs on them do not light, it means there is an issue<\/b>, and you should look into the troubleshooting measures described in this article. <\/span><\/p>\nThe LEDs will flash red for about fifteen seconds<\/b> when the buds are out of the case to show that the battery is low. If this is the case, place them in the case, and the LED on the buds should light red to show that they are charging. We will look more into the LEDs’ behavior when charging later.<\/span><\/p>\nThe <\/span>LED on the case will also notify you when there is a problem with the charging or when the operation temperature limits are exceeded<\/b>. <\/span><\/p>\nObserve the LED behavior \u2013 the LEDs on the buds and case can tell you all kinds of things.<\/p><\/div>\n
If there is no reaction from the LEDs on the buds and the case when you remove them and put them back in, it can mean that the batteries are drained or the case\/buds are damaged<\/b>, but it is still too early to tell. Let us finish troubleshooting. <\/span><\/p>\nReset the Earbuds in the Charging Case<\/b><\/h3>\n
Let\u2019s assume that, after observing the LEDs on the case and the buds, you notice that the <\/span>buds are not flashing<\/b>. <\/span>It could be that they were not correctly placed in the case<\/b>. If this is the case, the buds might not have powered off during the last use; thus, their battery is drained. <\/span><\/p>\nEnsure that each bud is in the correct slot in the case and fits snuggly.<\/p><\/div>\n
When the buds are placed in the case and the case is adequately charged, <\/span>the LEDs on the buds should light solid red to show they are off and charging<\/b>. Leave them in the case for thirty minutes or an hour before taking them out to check whether they work. <\/span><\/p>\nLeave the earbuds charging (with the lid closed) for at least 30 minutes. <\/p><\/div>\n
Also, <\/span>observe the LED on the case<\/b>. <\/span>If you see it flash red briefly and then go off, the case does not have enough power and should be recharged<\/b>.<\/span><\/p>\nIf the case’s LED does not light, its battery is drained completely and, thus, cannot recharge the buds. <\/span><\/p>\nPlacing the buds back in the case and then taking them out also works as a reboot, and it can help them start working if they stop because of a misconfiguration<\/b>.<\/span><\/p>\nConnect the Case to a Power Source<\/b><\/h3>\n
When the XM3\u2019s charging case is opened while the buds are inside the LEDs on the case, the buds should light<\/b>. <\/span>If there is no reaction from the buds, the primary reason is that the battery is depleted and cannot even light the LEDs to communicate the fact<\/b>.<\/span><\/p>\nYou might also notice that the LEDs come on briefly and then go off, meaning the battery needs recharging.<\/span><\/p>\nTherefore, <\/span>get the USB cable provided by the manufacturer and connect the case to a power source while the buds are in the case<\/b>. <\/span>It is essential that you use the supplied cable, as third-party ones might be incompatible with your XM3 earbuds<\/b>.<\/span><\/p>\nUse the supplied USB cable to charge the case and earbuds.<\/p><\/div>\n
You should use an adapter, not a USB port, to recharge the case. <\/span>The recommended current rating for the adapter is 0.5 A or 500 mA<\/b>.<\/span><\/p>\nYou can also use a USB port on your computer or laptop if accessing the adapter proves challenging.<\/span><\/p>\nHowever, do not connect the USB cable to a hub, as this will reduce the power going into the case and might not charge. <\/span><\/p>\nIf the earbuds have been left unused for an extended period, it is normal if the case’s LED does not light up immediately after you connect it to a charger<\/b>. Give it some time and check later if there is any change.<\/span><\/p>\nAlso, <\/span>remember to ensure the case is shut correctly when charging to reduce the amount of power being consumed and to hasten charging<\/b>. <\/span><\/p>\nWhen the recommended power requirements are met, <\/span>the case takes three and a half hours to recharge<\/b>, <\/span>while the earbuds recharge in one and a half hours<\/b>. Therefore, check on the buds in six hours and see if they turn on when you take them out of the case. <\/span><\/p>\nDo not worry about overcharging the case or the buds, as the Lithium-ion batteries they come with have a feature that stops charging once the battery is full <\/b>and resumes once the battery percentage drops. <\/span><\/p>\nCheck the Charging Contacts<\/b><\/h3>\n
If charging or leaving the XM3s connected to a charger does not get them working, then <\/span>the issue could be the case or the buds are not charging<\/b>. <\/span><\/p>\nA <\/span>charging problem<\/b><\/a> could result from dirty\/damaged charging contacts in the case and on the buds<\/b>. The charging port on the case could also be dirty or defective, affecting the charging process and preventing the buds from turning on.<\/span><\/p>\nCheck the charging contacts on the earbuds and case. Clean them if they are dirty or corroded.<\/p><\/div>\n
Rule out all these possibilities by first checking the state of the USB cable and the adapter or the USB port it is connected <\/b>to. If you notice any damage, swap the defective part with one in good condition. <\/span><\/p>\nAlso, <\/span>use a dry lint, free, soft cloth, or anything similar to clean the charging contacts in the case and those on the earbuds<\/b>. <\/span><\/p>\nIf the contacts or the buds are too dirty, use mild dilute detergent to wipe off the stubborn stains. Ensure you use a small amount that does not wet the buds or the case since this will cause further damage.<\/span><\/p>\nCleaning True Wireless Earbuds \u2013 A Detailed Guide<\/i><\/b><\/p>\n