Updating your Arctis 7 might fix the charging issue by eliminating known firmware bugs.<\/p><\/div>\n
Leave the Headset On to Drain the Battery \u2013 Charge It After the Battery Is Fully Drained<\/b><\/h3>\n
If your Arctis 7 is not charging and not even resetting can fix the issue, leave the headset on until the battery is completely drained<\/b>. This is particularly effective if the headset is turned on and cannot be turned off (if the power button is unresponsive). <\/span><\/p>\nLeave the headset on until the battery is completely drained. Then, try charging it.<\/p><\/div>\n
Check the Charging Port for Dirt and Damage<\/b><\/h3>\n
We have almost run out of fixes that don\u2019t require you to open the headset and check the internal components for damage. <\/span>The last thing you should check is the charging port on your headset<\/b>. <\/span><\/p>\nFirst, check if it\u2019s dirty. You might be able to deal with this issue without opening the headset. You could try using a soft brush or canned air to clean the charging port.<\/span><\/p>\nCheck the charging port for dirt. Clean it if it\u2019s dirty.<\/p><\/div>\n
If, during the charging port inspection, you notice that the pins inside the charging port are damaged or corroded, or if the charging port is not firm, you will have to open your headset and try to fix the charging port or replace it. <\/span><\/p>\n<\/span>Note:<\/b>
If your headset is still under warranty, <\/span>DO NOT try the following fixes<\/b> because opening the headset will void your warranty.<\/span><\/div><\/div><\/span><\/p>\nDealing with Hardware Issues<\/b><\/h3>\n
Hardware issues, primarily dead battery, are the most common reason why a SteelSeries Arctis 7 headset may refuse to charge<\/b>. You can\u2019t be certain which part is causing the issue until you open the earcups and check everything. So, let’s open both cups and inspect the components.<\/span><\/p>\nTo open the left cup, you will need a Torx screwdriver, while the screws on the right cup are regular Philips screws<\/b>. I don’t know the reason behind the use of different screws for the left and right cups, but you should be aware of it.<\/span><\/p>\nInside the right cup, you have the battery and the power board. On the other side, there\u2019s the main PCB with all the ports and microphone. <\/span><\/p>\nSteelSeries Arctis 7 \u2013 Components Inside Left and Right Cups<\/p><\/div>\n
Damaged or Loose Charging Port<\/b><\/h4>\n
Even though the battery is usually the first suspect, buying a new battery without inspecting the headset first is not a good idea. It\u2019s not always the battery.<\/b><\/p>\n
If you notice something wrong about the charging port during visual inspection, the port becomes your first suspect. <\/span>If the port wiggles, if it\u2019s pushed all the way in, or if it\u2019s completely detached from the PCB and you hear rattling inside the cup, you need to open the right cup and do something about it<\/b>. <\/span><\/p>\nDepending on the type of damage, you may be able to use the same charging port. If the pins inside the micro USB port and the pins used to solder the port onto the PCB are not damaged, you can use the same port. You just have to clean all the contacts on the PCB and pins on the port, and then solder the port onto the PCB. Watch the video below for detailed instructions.<\/span><\/p>\n<\/span>Note:<\/b>
For this kind of DIY project, it’s highly recommended that you have the right tools, including a reliable soldering station, and maybe even a soldering microscope. Also, I don’t recommend doing this if you don\u2019t have any relevant experience. Replacing the charging port is a tricky job.<\/span> <\/div><\/div><\/span><\/p>\nReplacing the micro USB charging port on a SteelSeries Arctis 7 is not an easy job, but it can be done.<\/p><\/div>\n
Fixing a Charging Port on SteelSeries Arctis 7 \u2013 Detailed Guide with Explanations<\/i><\/b><\/p>\n