JBL is a household name as far as audio systems are concerned. The company specializes in top-quality speakers, headphones, soundbars, gaming headsets, PA systems, and audio accessories. Given the brand’s popularity, I did not hesitate to get myself a pair of sleek JBL headphones.
True to their name, my JBL headphones have exceptional sound quality and excellent battery life. I only need to charge them occasionally. In return, I get hours of playback time.
But all great products also have downsides, and JBL headphones are no exception. My JBL headphones stopped charging for no apparent reason. Fortunately, I discovered how to fix it.
If you are stuck with your JBL headphones not charging, this guide is for you. Follow along to learn how to troubleshoot JBL headphones that won’t charge.
Key Takeaways
- Your JBL headphones might not charge because of a faulty cable or defective charger. Replace the USB cable and the charger to fix the issues.
- JBL headphones might stop charging because of dirt and debris in the charging port. Use a toothpick or sharp pin to dislodge dirt buildup from the charging port.
- Charging issues might emerge because of using an incompatible charger to recharge your headphones. Ensure the charger has a power output rating of at least 2A.
- Local wiring issues can cause your JBL headphones not to charge. Try a different power outlet to be sure an electrical wiring problem is not the culprit.
- Software bugs and glitches can cause your JBL headphones to malfunction and not charge. Resetting the headphones will restore them to factory defaults and fix charging issues.
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Why Are My JBL Headphones Not Charging?
Dealing with JBL headphones that won’t charge can be frustrating. Fortunately, you don’t have to fret if you use these suggested troubleshooting tips. You can fix your headphones swiftly and enjoy your favorite tunes.
Here’s how to fix JBL headphones that won’t charge:
Check Your Charging Connection
The first step to fixing JBL headphones that won’t charge is to check your cable connections. Perhaps you didn’t securely plug the USB cable into the headphones’ charging port. Conversely, the charger might be loose and not firmly secure in the power outlet, leading to charging issues.
Check the charging connections – make sure the charging cable is securely connected to the headphones and the charger
To fix this problem, unplug the charger and charging cable from the wall outlet or USB port and the headphones, then reconnect them. Securely plug the cable and charger in the appropriate slots and ensure they are firmly in place. The indicator light on the headphones will come on when they start charging.
The LED Indicator on your JBL headphones should turn solid red when charging
Replace the USB Charging Cable
Sometimes your JBL headphones might not charge because of a faulty USB cable. Charging cables are delicate since they comprise tiny wires that cannot withstand excessive stress. Pulling or yanking the charger cable when disconnecting it from the headphones can cause the small wires to break.
Do not use a damaged charging cable to charge your JBL headphones
Inspect the charger cable for cuts and visible damage to determine if it has an issue. You can test it using a different cable to determine if the first has a problem. If you notice any issues, replace the charging cable.
Replacement Charging Cables for JBL Headphones
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Replace the AC Adapter/Charger
Charging issues often emerge when using an incompatible or low-quality charger to recharge your headphones. The charger might not meet the power load requirements of your headphones. That’s why the company advises headphone owners to use chargers and cables that came with the products to ensure optimal charging performance.
The ideal charger for JBL headphones should have a 2A (2 amps) rating to deliver adequate electric current to your headset. Anything lower than that can cause your headphones not to charge. You can refer to your headset’s user manual to know the minimum power rating for your headphones.
Inspect the Charging Port
Your JBL headphones might not charge because of dirt buildup in the charging port. Debris might clog the charging port preventing the connector from connecting with the charging pins. The only way to solve this problem is to clean the charging port using a sharp object or blower to dislodge the dirt and debris.
Moreover, although most JBL products are waterproof, they won’t charge if the charging port is wet. You can use a dry cotton swab to wipe the wet port or allow it to dry naturally.
Swap the Power Source
Wiring issues can cause your JBL headphones not to charge. Perhaps your wall socket is defective or has loose wires. When you plug in the charger, it won’t supply electric current, causing your headphones not to charge.
Try a different power outlet to be sure an electrical wiring problem is not the culprit. You can plug in another device to see if it is charging or lighting up. If the device is not responding, your power outlet is faulty.
If charging from a computer, switch to using an external power outlet. Your PC might be supplying inadequate current, causing the headphones not to charge. Plug a charger into a wall outlet to charge your headphones.
Charge the Headphones Overnight
In case you didn’t know, your JBL headphones won’t recharge if the battery is over-discharged. Fortunately, there’s a trick you can apply to solve this problem. JBL recommends charging the headphones overnight for at least 8 hours to resolve the issue. Plug in the charge and leave the headphones to recharge for a prolonged period.
Reset JBL Headphones
Resetting your JBL headphones can help fix the sound, Bluetooth, and charging issues. A reset restores the headphones to factory defaults, erasing settings that might prevent your headset from charging.
Different JBL headphones have varying reset procedures, so check your user manual for the exact procedure for your headphones. Here are three options that work for most JBL headphone models.
Option 1
- Power the headphones on.
- Press and hold the Volume Up (+) and Volume Down (-) buttons simultaneously.
Press the VOL UP and VOL DOWN buttons simultaneously for 5-7 seconds to reset JBL headphones
- Maintain this position for about 5-7 seconds.
- Release the buttons when the headphones go off.
- Allow the headphones to reboot.
Resetting JBL Live 650BTNC
Option 2
- Power the headphones on.
- Press and hold the Power button.
- Maintain this position for about 10 seconds.
- Release the buttons when the headphones go off.
- Allow the headphones to reboot.
Resetting JBL Tune 500/510 BT Headphones
Option 3
- Power the headphones on.
- Plug the charging cable into a USB port.
- Disconnect paired Bluetooth devices.
- The LED should remain constant white.
- Unplug the USB cable.
- The headphones will automatically power off.
- Reboot the headphones by pressing the power button.
Visit a Service Center
If, at this point, nothing seems to work, your headphones might be defective. The battery might be faulty, or the charging port has broken pins. Since JBL headphones have no user-serviceable parts, the surest way to fix physical damage is to visit a JBL service center.
Unless you are a professional technician, attempting to service your headphones or replace a faulty rechargeable battery might cause more damage and void your warranty. Consult a professional or contact JBL for further assistance with battery replacement and other issues.
JBL Tune 600 Battery Replacement
Frequently Asked Questions
- Question: How do I know my JBL headphones are charging?
- Answer: JBL headphones have an LED light that glows different colors to indicate the headset’s status and battery level. The LED indicator will blink red or be steady red when you connect your headphones to a charger to show that it is charging. If the indicator does not light up, the headphones are not charging. When fully charged, the LED indicator will turn solid green/white. On some models, the LED will turn off.
- Question: Why are my JBL headphones flashing red when charging?
- Answer: Your JBL headphones are flashing red when charging because they are indicating the battery is recharging. Depending on your JBL headphone model, the LED indicator will go off or turn solid white/red/green, meaning the headphones are fully charged. If the LED indicator does not come on when you plug in a charging cable, the headphones are not charging.
- Question: How do I fix my JBL headphones not charging?
- Answer: There are several ways to fix JBL headphones that won’t charge. First, inspect the charging cable for damage. You can use a different USB cable to determine if the first has a problem. Next, check the charging port for debris or dirt buildup, and clean it to restore your headset’s charging. If that doesn’t work, reset the headphones to correct bugs and glitches.
- Question: How do I reset my JBL headphones?
- Answer: Different JBL headphones have varying reset procedures. Some require you to press the play and power buttons simultaneously for a few seconds, while others require pressing and holding the volume up and down buttons. Whatever the case, a reset will restore your JBL headphones to factory defaults, correcting charging, sound, and Bluetooth issues.
- Question: How do I change the battery of my JBL headphones?
- Answer: The safest way to replace the battery of your JBL headphones is to take your headset to a JBL service center. Even though the battery in your JBL headphones is replaceable, it is not user-serviceable. Unless you are a professional technician, attempting to replace the rechargeable battery might cause more damage and void your warranty. Consult a professional or contact JBL for further assistance with battery replacement.
Conclusion
JBL headphones are among the most durable and versatile headsets. These high-end headphones are distinguished for their premium quality. However, your headphones might stop charging for several reasons. Fortunately, fixing JBL headphones that won’t charge is relatively easy. Start by inspecting your charging cable, changing the charger, or cleaning the charging port. You can also reset the headphones to fix charging issues.
