JBL Flip 5 Not Charging (Troubleshooting Tips)

One day, I was listening to my favorite jams on the JBL Flip 5 Bluetooth speaker. As I was rocking away, I heard a low-battery notification. The first thought that came to mind was to recharge the speaker. As usual, charging a JBL Flip 5 speaker is easy. I only needed to plug the USB-C cable into the speaker and wait 2.5 hours to charge fully.

Unfortunately, this day was different. My JBL Flip 5 was not picking up a charge. I tried connecting a different cable and even changed the AC adapter, but nothing worked. I was stuck with my JBL Flip 5 not charging.

But after hours of troubleshooting, I came up with various solutions to this problem. If your JBL Flip 5 is not charging, try these proven tips to resolve the issue.

JBL Flip 5 Not Charging


Key Takeaways

  • If your JBL Flip 5 is not charging, it might have a faulty or dead battery. Even though JBL speakers use high-capacity batteries, these batteries have a short lifespan, not exceeding three years.
  • A dirty charging port or faulty cable can cause a JBL Flip 5 speaker not to charge. Clean the charging port and replace the cord with a working one to fix the issue.
  • Your JBL Flip 5 might not charge because the battery is over-discharged and completely flat. Recharge the speaker for at least 30 minutes to see if it will start charging.
  • A JBL Flip 5 might not charge because of hardware issues, such as a defective circuit board, broken wires, or a damaged charging port. Take your speaker to the nearest repair shop for servicing.

How to Properly Charge JBL Flip 5

🔊 How to charge the JBL FLIP 5 battery

Why Is My JBL Flip 5 Not Charging and How to Fix It?

You don’t have to fret if you are stuck with your JBL Flip 5 not charging. You can fix this problem using several DIY options. Understanding why your speaker is acting up can help you troubleshoot the issue within no time.

Here are the top reasons your JBL Flip 5 is not charging and how to fix them:

Faulty Charging Cable

The JBL Flip 5 speaker comes with a USB Type-C cord for charging. However, this cable is somewhat delicate and can get damaged, causing your wireless speaker to stop charging.

Check the USB-C cable for cuts, bends, and other physical damage to determine if it is the primary reason your JBL Flip 5 is not charging. Wipe clean the tip of the charging cable to remove any dirt or dust that might be preventing electric current transmission. 

If the charging cord is faulty, the only solution is to replace it. If you have another compatible cable, try it on the speaker to see if it solves the problem. You can buy a genuine replacement from the JBL official store or an accredited dealer.

Clogged or Defective Charging Port

Most people use their portable speakers outdoors, making them vulnerable to dust, sand, and sediments. Your speaker might pick up dirt, in the process, clogging the charging port.

Cleaning the connector can help fix a JBL Flip 5 speaker that is not charging. You can use a sharp pin or toothpick to dislodge the debris from the port. You may also use a blower to remove dust from the charging port.

If cleaning the charging port does not solve the problem, the port might be defective. If this is the case, the only solution is to replace it. Visit a JBL service center to have the faulty charging port fixed.

JBL Flip 5 Charging Port Repair

JBL flip essential teardown and charger port repair

Wet Charging Port

Even though the JBL Flip 5 speaker is waterproof, it doesn’t mean that water can’t find its way to the charging port. If the charging port gets wet, the speaker won’t charge, no matter how many times you try. 

The only solution to this problem is to dry the charging port. You can use a hair dryer to blow the water away and dry the port. Do this for 5 minutes and allow the speaker to dry naturally for a few hours before you try to recharge it.

However, ensure you set the hair dryer at low temperatures since JBL speakers are not heat resistant. Extreme temperatures could damage the speaker, making it unusable and voiding your warranty.

Incompatible Charger

Although you can recharge your speaker directly from your computer, some prefer standard wall chargers. Your JBL Flip 5 might not charge if you select an incompatible charger.

You can use a standard phone charger to charge your JBL Flip 5 speaker. However, ensure the AC adapter has a power rating of 5V/3A, or the speaker might not receive enough current to charge. Chargers with lower ratings should do the job, but the charging will take significantly longer. JBL recommends using 5V/3A chargers. 

JBL Flip 5 Specs – Recommended Charging Voltage/Amperage

JBL Flip 5 Specs – Recommended Charging Voltage/Amperage

If the charger is not charging your speaker, it might be defective. Test if the speaker can recharge with a different charger, then replace the defective one.

Malfunctioning Wall Socket

Check the wall outlet for faults if you’ve replaced your charging cable and AC adapter but the speaker is not charging.

You can tell if the wall socket is faulty if you notice the following signs:

  • A burning smell
  • Connected appliances often fall out of the socket
  • Buzzing or crackling sounds
  • Sparks, smoke, or a black patch
  • Lack of power coming from the outlet
DO NOT USE DAMAGED WALL SOCKETS! (Image Credit - Quora)

DO NOT USE DAMAGED WALL SOCKETS! (Image Credit – Quora)

Connecting your speaker to a malfunctioning wall socket can damage the speaker or cause an electric shock. As such, you may choose to replace the damaged wall socket or charge your speaker using a different charging outlet.

Faulty USB Port

If charging from a computer, ensure the USB port functions appropriately. Your JBL Flip 5 won’t charge if the USB port is faulty

Fortunately, most computers have several USB ports, allowing you to try different charging options. If the USB ports on the front panel are not working, you use the ones on the back panel. 

Alternatively, you can purchase a USB-C hub and connect it to your PC before plugging in your speaker’s charging cable.

Ensure your PC is ON before charging the speaker. Also, remove the PC from standby, hibernation, or sleep mode to ensure your wireless speaker receives maximum current.

Dead Battery

Even though JBL speakers use high-capacity batteries, these batteries have a short lifespan, not exceeding three years, depending on the number of charge cycles.

If you often charge your speaker before the battery is fully discharged, you could ruin the cells and, as a result, damage the battery. Conversely, over-discharging the battery can cause charging issues.

The only solution when dealing with a dead battery is to replace it. You may be able to purchase a genuine replacement from the JBL online store. If not, buy it from Amazon. 

If it is a case of over-discharging, recharge the speaker for at least 30 minutes to see if it will start charging.

JBL Flip 5 Battery Replacement – VIDEO TUTORIAL

How to Replace Your JBL Flip 5 Battery

Software Bugs

Your wireless speaker operates using built-in firmware that requires frequent updating. If you rarely update the speaker’s software, it might develop bugs causing your JBL Flip 5 not to charge.

The quickest way to fix this problem is to update your JBL firmware via the JBL Portable app.

Here are the steps:

  • Download and install the JBL portable app on your mobile device (iOS/Android).
  • Turn on your JBL Flip 5 speaker.
  • Pair your mobile device with the speaker.
  • Launch the JBL Portable app.
  • Check for the latest software updates on the app.

latest software updates

  • Tap the update button to download it.
  • Wait for the firmware update to install.
  • Restart your JBL speaker and test if it is charging.

Updating JBL Flip 5

How to Update JBL FLIP 5 Firmware in 2022? (Upgrade JBL Easily TODAY!)

If a firmware update doesn’t solve the issue, consider performing a reset. Resetting the speaker will restore it to factory defaults and remove any software bugs that might cause charging problems.

Here are the steps:

  • Press the volume up and play buttons simultaneously for a few seconds.

volume up and play buttons

  • Maintain this position until the indicator light goes out or the speaker turns off.
  • Release the buttons.
  • Your speaker will restore to factory defaults.
  • Wait for about 30 seconds.
  • Turn on your JBL speaker.
  • Plug in the charge and test if your JBL Flip 5 is charging.

How to Factory Reset JBL Flip 5

How to Factory Reset JBL Flip 5 Bluetooth Speaker

Frequently Asked Questions

  • Question: Why isn’t my JBL Flip 5 charging?
  • Answer: If your JBL Flip 5 is not charging, it might have a faulty battery. JBL speakers use rechargeable lithium-ion batteries. Even though these high-capacity batteries deliver up to 12 hours of audio playtime, they have a short lifespan, not exceeding three years or roughly 500 charge cycles. 
  • If the battery is new and the speaker is not charging, check the charging cable or AC adapter for defects and replace them accordingly.
  • Question: Can I charge my JBL Flip 5 with a phone charger?
  • Answer: Yes. You can charge your JBL Flip 5 using a standard phone charger. A JBL Flip 5 speaker uses a USB Type-C cable to charge. Ensure the AC adapter has a power rating of 5V/3A, or the speaker might not receive enough current to charge. JBL recommends using the supplied charging cable for maximum charging performance.
  • Question: How do I reset my JBL Flip 5 battery?
  • Answer: Resetting your JBL Flip 5 might help resolve battery and charging issues. Press the volume up and play/pause buttons simultaneously for a few seconds. Maintain this position until the status light goes out or the speaker turns off. The speaker will restore to factory defaults. Turn on the speaker again and check if the reset resolved all issues.
  • Question: How do I get my JBL Flip 5 to charge?
  • Answer: If you are stuck with your JBL Flip 5 not charging, you can try some of these tips. First, check the charging cable to see if it is correct and working okay. A JBL Flip 5 can only charge using a USB Type-C charging cord. Next, inspect the charging port for clogs and debris, and clean it if you notice any dirt. If the speaker still doesn’t charge, replace the battery.
  • Question: How do you know if a JBL Flip 5 is charging?
  • Answer: You can tell if your JBL Flip 5 is charging by looking at the indicator light on the speaker. Like all JBL speakers, the JBL Flip 5 has an indicator light that displays the speaker’s current battery status. 
Battery/Charging status indicator on JBL Flip 5

Battery/Charging status indicator on JBL Flip 5

  • When you plug a charger into the speaker, the light will blink a white glow as it moves to the right to show that it is charging. When fully charged, the light stops blinking and emits a solid glow.

Conclusion

Since the JBL Flip 5 is a wireless speaker, it operates using a rechargeable battery. Even though the battery offers up to 12 hours of audio playtime, you must recharge it frequently to ensure the speaker doesn’t go off unexpectedly. 

For some reason, your JBL Flip 5 might stop charging, leaving you stuck and helpless. Fortunately, you can use the above tips to fix this issue quickly and get back to partying.

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