Why Does My JBL Speaker Keep Turning Off? (Here’s Why)

JBL is a big-name brand in the audio equipment industry. The company has been in business for over seven decades, manufacturing top-quality speakers and sound systems. For this reason, I’ve never doubted the reliability of JBL speakers. After all, no brand can survive the stiff competition for that long if they don’t produce quality audio systems.

But as much as JBL speakers are dependable, they are not exempt from malfunctions. My not-so-new JBL speaker started acting up recently by turning off even when fully charged. I sought to find out why

If you’re wondering why your JBL speaker keeps turning off, you’re in the right place. This guide explores several reasons a JBL speaker might turn off unexpectedly and how to solve this problem.

Why Does My JBL Speaker Keep Turning Off?


Key Takeaways

  • Your JBL speaker might keep turning off unexpectedly because of battery failure. Replacing the battery can help solve the issue.
  • Overheating is one of the most widespread reasons a JBL speaker might keep turning off even when fully charged. Keep the speaker away from extreme temperatures and take breaks between playtime to prevent this problem.
  • Your JBL speaker might persistently turn off because of a low charge. Check the battery level and recharge the speaker before using it.
  • Outdated firmware might cause your JBL speaker to turn off continuously. Check for and install the latest software updates to get the best out of your speaker.
  • Software glitches and minor bugs can cause your JBL speaker to keep turning off. Resetting the speaker can help correct minor issues and restore its functionality.

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Reasons Your JBL Speaker Keeps Turning Off and How to Fix It

JBL speakers are durable and reliable. They rarely fail and can serve you for years without significant issues. However, like all electronics, your JBL speaker might malfunction and turn off unexpectedly.

Discovering why your JBL speaker keeps turning off can help you quickly troubleshoot and fix the problem.

So, why does your JBL speaker keep turning off?

Here are the top reasons your JBL speaker keeps turning off and how to fix them.

Low Charge

JBL Bluetooth speakers have rechargeable batteries which must have adequate charge to operate optimally. If the battery level is low, your speaker won’t stay on for long. Instead, it will turn off when the battery is critically low. The only way to fix this problem is to recharge your speaker.

Check the battery level and recharge the speaker if necessary

Check the battery level and recharge the speaker if necessary

Depending on the model, you can check the battery status of your speaker by checking the indicator lights or via your mobile device. A red flashing light means the battery level is critically low. When recharging the speaker, the indicator will blink a white glow and stop charging when the speaker is 100% full. Ensure you use a compatible charger to avoid charging issues.

Battery Failure

JBL speakers use high-capacity Lithium-ion batteries. Although these batteries retain power for extended periods, they have a short lifespan and might require replacements sooner. 

They can only withstand 300 to 500 charge cycles before losing their ability to hold a charge. You may have to replace your battery every few years to maintain your speaker’s functionality.

JBL Flip 5 Battery Replacement

Battery Replacement for JBL FLIP 5 (How to DIY)

You can tell your battery is failing if it can’t hold a charge, causing your JBL speaker to turn off randomly. The battery will drain quickly, and your speaker won’t last the advertised playback time. 

To solve this issue, you only need to replace the battery. Depending on the speaker model, you can replace the battery by unscrewing the back cover and installing the replacement.  

JBL Xtreme Battery Replacement

JBL Extreme Battery Replacement Lipo to Li-ion

Overheating

Sometimes your speaker might turn off frequently because of overheating. Using your speaker for extended periods at high volumes can cause the speaker to overheat. The speaker might go off to prevent the coils and circuit board from burning.

Most people use their portable speakers outdoors. However, exposing the speakers to the blistering sun can also cause problems. Your speakers might malfunction or go off unexpectedly due to the extreme temperatures.

Playing music at high volumes and exposing the speaker to the sun could cause overheating.

Playing music at high volumes and exposing the speaker to the sun could cause overheating.

The most effective way to solve this problem is to keep your speakers cool. Even when using your JBL speaker outdoors, place them under a shade away from direct sunlight and hot temperatures. Avoid playing music at high volumes, and take breaks to allow your speaker to cool off.

Auto Off Mode

The latest JBL speakers have a feature called Auto Off Mode to help conserve energy. When activated, your speaker will automatically go off after 10 or 30 minutes of inactivity if not playing or connected to any device.

Auto Off Mode is automatic and doesn’t require your intervention. Also, you can’t turn it off. If you move the speaker out of Bluetooth range, Auto Off Mode will kick in, causing your speaker to turn off automatically. Ensure the speaker is within 10 meters or 30 feet from your devices to maintain the connection and avoid triggering Auto Off Mode.

A software bug can also trigger Auto Off Mode by mistake. If this is the case, jump to the next tip to learn how to reset your JBL speaker.

Software Glitches

Software bugs and glitches can also cause your JBL speaker to malfunction and turn off unexpectedly. Glitches may emerge from electromagnetic interference, Bluetooth connection issues, and electrostatic charges.

The quickest way to fix software glitches is to reset your speaker. A reset will restore your speaker to factory defaults and correct minor problems. It will also erase saved settings, allowing you to configure your speaker afresh.

The reset procedure is not the same for all JBL Bluetooth speakers, so check out my step-by-step reset guide that encompasses reset instructions for every JBL speaker model.

How to Reset JBL Flip 5

How to Factory Reset JBL Flip 5 Bluetooth Speaker

Outdated Firmware

JBL speakers require regular updates to ensure optimal performance. These software updates help fix bugs and correct technical issues in your speaker. They also help improve your speaker’s overall functionality.

Outdated firmware might cause your JBL speaker to turn off randomly and consistently. Check for and install the latest software updates to get the best out of your speaker.

Here’s how to go about it:

  • Download the JBL Portable app (Android/iOS) on your mobile device.
  • Pair your speaker with your device via Bluetooth.
  • Open the JBL Portable app on your mobile device.
  • Go to Settings.
  • Check for the latest software updates.
Update your JBL speaker using the JBL Portable app

Update your JBL speaker using the JBL Portable app

  • Tap on available updates to initiate the installation.
  • Reboot your speakers and check if this resolves the issue.

Updating a JBL Bluetooth Speaker

How to Update JBL Portable Bluetooth Speaker Firmware

Corrupt Charging Port Logic

Sometimes your JBL speaker might turn off randomly because of a corrupt charging port logic. The function of the port logic is to alert the speaker when connected to a power source. If the port logic is faulty, the speaker might go off by mistake since it does not sense a power connection.

The only way to fix this issue is to replace the charging port logic. Unless you are a technician or electrician, you may have to take your speaker to a service center for repairs.

Damaged Circuit Board

A damaged or defective circuit board can cause your JBL speaker to turn off randomly. After all, the damaged board cannot receive and transmit current to the other components, causing the speaker to go off.

Since repairing a damaged circuit board is technically complex, consulting an electrician is the most effective solution. You may also contact JBL for directions to the nearest service center and schedule a repair. 

If the damage is irreversible, the only solution is to replace your JBL speaker.

Replacing PCB Powerboard on JBL Charge 3

JBL Charge 3 Auxiliary PCB Powerboard Replacement Tutorial

Frequently Asked Questions

  • Question: Why does my JBL speaker turn off after a few seconds?
  • Answer: Your JBL speaker might turn off after a few seconds because of several reasons. The battery might be dead or defective, causing the speaker to malfunction. Sometimes the speaker could have insufficient charge, so it can’t stay on for long. Overheating can cause the speaker to go off unexpectedly due to extended use or exposure to extreme temperatures. The speaker’s firmware might be old or outdated, leading to power issues. Understanding why your speaker can’t stay on can help you troubleshoot the problem.  
  • Question: Why won’t my JBL speaker turn on after turning off randomly?
  • Answer: If your speaker won’t turn on after turning off randomly, recharge it. Your speaker can’t function with low battery power. If recharging doesn’t solve the problem, reset the speaker using the instructions in the user manual. Also, check for and install the latest software updates to get the best out of your speaker. A firmware update can help correct minor glitches and software bugs.
  • Question: How do I fix my JBL speaker turning off randomly?
  • Answer: There are several ways to fix a JBL speaker that keeps turning off. If the cause is battery failure, replacing the battery can help resolve the issue. If the reason is a low charge, consider recharging the speaker to restore your speaker’s functionality. Also, keep the speaker away from extreme temperatures and keep it cool to prevent it from turning off unexpectedly.
  • Question: Why is my JBL speaker unresponsive after turning off unexpectedly?
  • Answer: Your JBL speaker might be unresponsive because of a stuck or damaged power switch. Check the power switch for dirt and debris and dislodge the clogs using a sharp pin. If the button is damaged, you may have to replace it. Take the speaker to a service center for repairs. The technician might also check the PCB (circuit board) to see if it is defective and replace it.
  • Question: How do I reset my JBL speaker?
  • Answer: Resetting your JBL speaker will restore it to factory defaults. It will erase custom settings and correct minor issues. 

Conclusion

Operating a JBL speaker that keeps turning off can be frustrating if you don’t know how to fix it. The faulty speaker might ruin your listening experience or even force you to start shopping for a new one. Fortunately, resetting the speaker or updating its firmware can help solve the problem. If that doesn’t work, consider replacing the battery, as it might be dead. Use this comprehensive guide for more tips on how to repair your JBL speaker that keeps turning off.

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